Privacy Policy

Effective date: 14 July 2026

1. Who we are

Shesha Kuteera is a hotel located on Aadi Subrahmanya Road, Kukke Subramanya, Karnataka 574238. In this policy, “Shesha Kuteera”, “we”, “us” and “our” refer to the hotel operating this website.

2. Information we collect

Depending on how you use the website, we may collect:

• Booking and enquiry details: name, city, phone number, email address, check-in and checkout dates, number of guests, room preference and special instructions.
• Contact-form details: name, phone number, email address and the message you send us.
• Technical information: a temporary session identifier and form timing token used to reduce automated spam. Our hosting server may also record standard information such as IP address, browser type, requested page, date and time for security and operational purposes.

This website does not currently collect payment-card or online payment information. A booking form submission is a request for availability or assistance and is not an automatic confirmation of a reservation.

3. How we use information

We use personal information only for reasonable hotel and website purposes, including:

• responding to booking requests, enquiries and requests for assistance;
• contacting you about availability, room preferences, arrival details or changes to your request;
• providing and managing hotel services;
• preventing spam, misuse, fraud and security incidents;
• maintaining the website and diagnosing technical problems; and
• meeting accounting, legal, regulatory or lawful government requirements where applicable.

4. Consent and your choices

When you voluntarily submit a booking or contact form, you ask us to use the information to respond and provide the requested service. Please provide only information relevant to your enquiry. Where processing is based on consent, you may withdraw that consent by contacting us, subject to information we must retain or use for lawful purposes.

5. Cookies and session storage

The website uses a temporary PHP session cookie to support form security, including the minimum submission-time check that helps identify automated requests. This is a functional cookie rather than an advertising cookie. The current website does not use its own analytics or behavioural-advertising cookies.

Services reached through external links, such as Google Maps or social-media websites, may apply their own cookies and privacy practices when you visit them.

6. When information may be shared

We do not sell or rent personal information. We may share limited information when necessary with:

• authorised hotel staff who handle reservations, enquiries and guest services;
• government, regulatory, law-enforcement or judicial authorities when disclosure is legally required.

Website enquiries are currently delivered using email services, including Google/Gmail. Service providers may process information on infrastructure located outside your state or outside India, subject to their terms and applicable Indian law.

7. Retention

We retain personal information only for as long as reasonably necessary to respond to your request, provide hotel services, maintain appropriate business records, resolve disputes and meet applicable legal or accounting obligations. Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.

8. Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorised access, alteration, disclosure or loss. These include form validation and anti-spam controls. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive information through the forms.

9. Your privacy requests

Subject to applicable law and its commencement provisions, you may contact us to:

• ask what personal information we hold about you or how it has been used;
• request correction of inaccurate or incomplete information;
• request deletion of information that is no longer required;

We may need to verify your identity before acting on a request. Some requests may be limited where retention or processing is required by law or necessary for a continuing hotel transaction.

10. Children’s information

Online booking and contact requests should be submitted by an adult. We do not knowingly invite children to submit personal information independently. If you believe a child has provided information without appropriate parental or guardian involvement, please contact us so that we can review and, where appropriate, delete it.

11. External websites

This website links to third-party services such as Google Maps, Facebook, Instagram and YouTube. Their collection and use of information are governed by their own privacy policies. Shesha Kuteera is not responsible for the privacy practices of external websites.

12. Indian privacy framework

This policy is intended to support compliance with applicable Indian law, including the Information Technology Act, 2000 and relevant rules, and the phased commencement of the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025. The Government of India’s official materials are available through the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025.

13. Policy updates

We may update this policy when our website practices, hotel services or legal requirements change. The revised effective date will be displayed at the top of this page.

14. Contact and privacy grievances