Terms of Use

Effective date: 14 July 2026

1. About this website

This website is operated for Shesha Kuteera, Aadi Subrahmanya Road, Kukke Subramanya, Karnataka 574238. It provides information about the hotel, rooms, amenities, restaurant, location and ways to contact us.

2. Website use

You may use this website for personal, lawful purposes. You must not attempt to damage the website, bypass its security, submit automated spam, introduce malicious code, impersonate another person, or use the website in a way that interferes with other visitors.

3. Booking enquiries and confirmation

• Submitting the booking form requests availability; it is not an automatic booking confirmation.
• A reservation is confirmed only when the hotel communicates its acceptance and any required payment or guarantee conditions.
• Please check the guest names, stay dates, room type, occupancy and contact details before submitting an enquiry.
• Room availability, inclusions and special requests remain subject to confirmation.

4. Rates, taxes and payment

Displayed rates are indicative unless stated otherwise and may change before confirmation. Applicable taxes, additional guests, meals, transport, early check-in, late checkout or other optional services may carry additional charges. The hotel will communicate the applicable rate and payment terms when confirming a reservation.

5. Changes, cancellation and no-show

Cancellation, modification, refund and no-show conditions may vary by booking, rate or sales channel. The conditions communicated in your confirmation take priority. If you booked through a third-party platform, its process and the confirmed rate conditions may also apply. Contact the hotel promptly if your plans change.

6. Arrival and guest responsibilities

Guests must provide identification and information required by applicable law and hotel procedures. Guests are responsible for their conduct, accompanying visitors, use of hotel property and compliance with reasonable safety and house rules. Unlawful, unsafe, abusive or seriously disruptive conduct may result in refusal or termination of accommodation, subject to applicable law.

7. Accuracy and availability of information

We aim to keep the website accurate and available, but photographs may be illustrative, selected room features may vary, and temporary errors or interruptions can occur. Please confirm any feature essential to your stay before booking. We may correct errors and update website content when reasonably necessary.

8. External services and links

The website may link to services such as Google Maps, social media and third-party booking platforms. Those services have their own terms and practices. Shesha Kuteera does not control their availability or content and is not responsible for transactions made directly with an independent third party.

9. Intellectual property

Unless stated otherwise, the website design, hotel branding, text, photographs and other original material belong to Shesha Kuteera or are used with permission. You may view them for personal use but must not reproduce or commercially exploit them without prior permission.

10. Liability and consumer rights

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded, including rights under applicable Indian consumer law. To the extent permitted by law, the hotel is not responsible for indirect loss arising solely from website interruption, misuse, or reliance on information that the visitor did not ask the hotel to confirm.

11. Electronic communication and privacy

When you submit a form or contact us electronically, you consent to receiving responses about that request by email, phone or WhatsApp where appropriate. Electronic records and contracts are recognised under section 10A of the Information Technology Act, 2000. Our handling of personal information is described in our Privacy Policy.

12. Indian legal framework

These terms are intended to operate consistently with applicable Indian law, including the Consumer Protection Act, 2019, relevant Consumer Protection (E-Commerce) Rules, 2020 where applicable, and the Information Technology Act, 2000. Official materials are available from the Department of Consumer Affairs and India Code.

13. Governing law and disputes

These terms are governed by the laws of India. Courts with jurisdiction over Kukke Subramanya, Karnataka will have jurisdiction, subject always to any forum, remedy or jurisdiction available to a consumer under applicable law. Please contact us first so we can try to resolve a concern promptly.

14. Changes to these terms

We may update these terms to reflect changes to the website, hotel services or applicable requirements. The effective date above will identify the current version. Changes apply from publication and do not retrospectively alter an already confirmed booking.

15. Contact us